Amsterdam | North Holland | Netherlands
At Fontem Ventures our purpose is to deliver a better alternative to smokers around the world.
Fontem Ventures is an innovative consumer goods company, producing leading e-cigarette brands, as well as lifestyle energy products. Headquartered in Amsterdam, with more than 200 employees working across offices in Amsterdam and the USA and research labs in Hamburg and Beijing. Fontem Ventures is dedicated to developing and growing a portfolio of innovative non-tobacco product opportunities in lifestyle consumer goods categories.
We're looking for the best and brightest to take our Digital team to the next level. If you have passion and expertise in eCommerce, Apps and eCRM technology this is the job for you. As a Business Analyst, this role will be responsible for documenting the as is and to be functional and cross functional business processes to support our web sites, eCRM and mobile applications, as well as designing new and innovative processes.
Within Fontem Ventures the Digital Technology and Operations team is responsible for supporting the Digital Consumer Engagement team and other teams within Fontem Ventures with high performance and innovative systems and well setup operations to achieve the business goals. The technical infrastructure is mainly based on Salesforce platforms e.g. Commerce Cloud, Marketing Cloud, Service Could, Social Studio and Wave. Next to these platforms are we developing innovative solutions with mobile apps and IoT. Most of the development resources currently are working on Commerce Cloud projects. Over the coming years the 360 view of connected consumers and data driven marketing automation development will increase. All these platforms have a high level of integrations and customizations to support the business plans and legal requirements. Currently development is done by agencies. The strategy is to move part of development activities to in house.
Skills & experience
What we offer
Excellent salary and benefits
If you’d like to apply for this position or find out more about the role, than please apply below
This site uses technology such as cookies to give you a personalized experience. Click below to consent to the use of this technology.