People, Person, Face, Portrait

Head of Design Amsterdam Netherlands

Head of Design

Radarweg | Amsterdam | Noord-Holland | Netherlands | 1043 NT

About us

At Fontem Ventures our purpose is to deliver a better alternative to smokers around the world.

Fontem Ventures is an innovative consumer goods company and, as the owner of the e-vapour brand blu, a leader in vaping technology. Our business is headquartered in Amsterdam with more than 200 employees working across head office and , Fontem US in Charlotte with research labs in Liverpool, Hamburg and Beijing.

We know your time is valuable, that’s why we ask that you read the paragraph below first.

Join a team looking to change the world of smokers! We want passionate leaders who believe in the same values we do, that smokers deserve better alternatives. We’re proud that we offer smokers a better alternative to cigarettes and you should be, too. If not, this just won’t be a good fit for your talents.

Still interested? Then let’s find out what your new job will look like.

The role

The design function is at the core, centred between brand, engineering and the consumer experience; helping to translate concepts and business opportunities into tangible and intuitive reality. As the head of design, you’ll be re-imagining the entire user experience online and contributing to our brand.

One of your central challenges will be to create an experience for users that will step-shift them from offline first-time acquisition to trusting the online environment to make that all important first purchase – but don’t worry you won’t be doing this alone. With the support of the product and brand teams as well as our engineers and your own team of UX and UI designers you will be surrounded by resource to enable you. And once you have conquered that challenge then you will need to start thinking about retention which will likely need to be achieved through a seamless and predictive buying experience that is highly personal.

Lots of great challenges to get your creative mind around and the support of talented colleagues to really spend time developing smart responses.

Key accountabilities

  • Work in an agile environment alongside product owners, brand and digital marketeers and engineers to deliver UX and UI for our product sets and features.
  • Manage how your design team delivers through installing bleeding-edge processes, education and knowledge sharing programmes to help make our brand a leader in design.
  • Collaborate with the head of product and leadership team on next generations of products.
  • Deliver information architecture, pen portraits, user scenarios and wireframes that can communicate how our digital product’s strategic direction will be delivered as a consumer experience.
  • Create and manage our design system for our product suite to ensure continuing across all products.
  • Assist the brand teams and our external agencies to best understand our digital consumer experience and develop constantly improving and optimised solutions for our users driving up acquisition and creating long term value.
  • Represent the brand’s UX though leadership, contributing to conferences and internal events.
  • Act as a mentor for your team on a 121 capacity to help develop and grow your team mates’ careers.
  • Take the lead in our most critical delivery processes.

Skills & experience

  • Strong in data collection and analysing – understanding the why, and also be willing to take a risk where there is evidence to support that leap.
  • Used to sharing best practices, and dispersing information to the wider team about tried and tested strategies to success in design; you must be able to communicate concept concepts to people who speak your language and also people who don’t.
  • Experienced with a variety of research techniques including user interviews, stakeholder interviews, competitive analysis, user journey mapping, usability testing, traffic / funnel analysis and multivariate testing.
  • Demonstrable hands on experience with a complex (ideally regulated) or large-scale consumer product with many moving parts.
  • Have excellent understanding of how design firs within an organisation and a track record of developing design based thinking from within the business.
  • Have worked within a multi-disciplined team and understand the power of collaboration.
  • A clear body of work, from concept to creation – that you can’t wait to show off!
  • Ideally, you will have a public profile in the design community as a leader and innovator.

What we offer

An amazing compensation package, and many opportunities to grow in the company!

Also, a fun office environment with a family vibe.
From monthly events such as our ugly Christmas jumper competition, office massages, and surprise pizza parties you’ll be working in an environment that values hard work, self-satisfaction, and happiness!

Best of all you have the opportunity to help shape our culture for the future. We have a multicultural environment where openness and diversity is encouraged – from new starters all the way to the CEO.

Next steps

If this role speaks to you, then say no more and apply!

We can't wait to see your CV :)

Apply Now

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