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Head of Quality  United Kingdom

Head of Quality

United Kingdom

About us

Imperial Brands PLC is a dynamic FTSE100 FMCG company headquartered in Bristol with a global workforce of around 32,000 people. Borne out of a strong tobacco heritage, we have continually evolved to embrace changing market dynamics and our purpose is to create something better for the world’s smokers.  Our high-quality cigarette brands include Davidoff, Gauloises Blondes, JPS and West and we are increasingly focused on developing a leading portfolio of next generation products built around the vaping brand blu

Acquired by Imperial Brands Plc in 2017, Nerudia is a young and dynamic business which is wholly owned by Fontem Ventures, the NGP (Next Generation Products) arm of Imperial Brands.

The role

Liverpool

Permanent, Full time

Competitive Salary + Benefits 

  • Strategic and tactical responsibility for implementing Quality strategy and strategic operational goals to exceed customer expectations for product quality, cost and delivery, optimising production quality levels and supporting operational excellence
  • Work closely with internal and external key stakeholders, manufacturing and customers regarding technical support of their activities. Responsible for all areas of the Quality function and provide support within Operations
  • Lead and develop the Quality Management system, striving for best in class products and business practices to deliver to the customer’s expectations, managing teams and projects across the business
  • Provide clear leadership and vision, inspire and motivate staff to achieve excellence and mentor them as they develop new skills.
  • Monitor and report Key Performance Indicators across all areas of the business to ensure that all projects are delivered on cost and on time to the highest quality standards
  • Ensure Health, Safety and Environmental issues are prioritised and facilitate Lean Business and drive Continuous Improvement across all quality related areas of the business in line with the strategy.

Key accountabilities

  • Overall responsibility for Quality activities across the business
  • Create and implement best practice quality vision, strategy, policies, processes and procedures to aid and improve business performance
  • Ensure that quality strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets and which enables the company to function and compete effectively in the market and in a sustained manner
  • Evaluate the challenges faced by the business and take action to mitigate risks and develop opportunities
  • Contribute to overall business strategy and annual budget process
  • Lead and manage the quality function from new product conception through to commercialisation to ensure a proactive culture so that customers receive the product to the highest standard of quality possible
  • Drive any necessary culture change and improvement in business performance to deliver strategic goals

Skills & experience

  • performance and development
  • Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders and suppliers
  • Strong and confident negotiator with the ability to negotiate at all levels
  • Excellent communication, interpersonal and influencing skills
  • Excellent analytical and problem solving abilities
  • Results orientated with ability to plan and deliver against project deadlines
  • Technical mindset
  • An appreciation of and an ability to positively resolve issues arising from different cultures
  • In-depth knowledge of GxP i.e. GMP (Good Manufacturing Practices), GDocP (Good Documentation Practices) and TPD (Tobacco Products Directive)

Qualifications:

  • Educated to degree level (preferably Masters) in a relevant commercial, scientific, engineering discipline or equivalent NVQ Level 7 qualification
  • Appropriate qualification in quality management
  • Considerable and diverse demonstrable experience of leading a quality function with a proven track record in strategic quality leadership delivering effective quality strategies, policies, processes and systems

What we offer

Nerudia offers a competitive package of salary, pension and 25 days holiday, as well as onsite parking.

Next steps

Interested applicants should apply with their CV highlighting their suitability for the role. 

Opening date:15th April 2019

Closing date: 15th May 2019

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